Support

If you run into problems with the iPad app, email admin@cloudexp.net. Please include your device model, iPadOS version, app version and the steps that led to the problem; a screenshot without private content helps if you can provide one.

Frequently asked

Projects are stored in the app's Documents directory and can be managed through the Files app, AirDrop or the share sheet.
Image conversion, editing, material counts and export all work on-device.
AI features require a network connection, sign-in and explicit consent before each creation.
Before deleting the app, export any .pindou project files you want to keep.

Read the privacy policy